Coronavirus Advisory
(Updated 9/28/2020):

Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
Pacific Station Customer Service outside window now open Monday-Friday 8am-12pm (Noon)
Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public

Bus Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
Please adhere to all posted protocol while on the bus
Maximum of 10 – 15 passengers per size of METRO bus:

Per the Santa Clara County Public Health Order, Hwy 17 bus capacity is limited to 8 passengers plus 2 ADA seats

For more details on METRO's Safety Policy visit METRO's Commitment to Safety page

Paratransit Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 7 days a week, 8am-5pm
Maximum of 4-5 passengers per METRO ParaCruz Vehicle

Stay Connected

Santa Cruz METRO riders Stay Connected with today's schedule on demand at any bus stop or transit center, and receive real-time subscriber alerts to know whenever schedules are impacted on the routes they ride.

Schedule By Stop:

Today's Schedule at ANY Location

Example: Mobile phone screenshot with outgoing message to 468-311 that reads "SCM 1520" and response message that reads "SC METRO Stop 1520: rt42 3:55p*, rt42 5:55p*, rt42 8:52p (last trip) *=approx

Search for any Location (Bus Stop or Transit Center) and view today's schedule at that Location in complete detail, or text message the Location and receive just the immediate schedule (example shown above).

Learn More about Schedule By Stop

Subscriber Alerts:

Text Message or Email Notifications

Example: Mobile phone screenshot with incoming message from 468-311 that reads "Hwy 17 is closed in both directions. All Hwy 17 buses are using Hwy 9 to travel between San Jose and Santa Cruz, expect major delays." and a second message that reads "One lane is now open southbound on Hwy 17. All buses are on regular route, however, expect delays"

Receive text messages, emails, or both!

Subscribers receive route alerts via email or text message, regarding delays, schedule changes, general information, and upcoming agency events (example shown above).

Learn How to Subscribe