Bulk Orders

 

Santa Cruz METRO is proud to support our community partners and businesses by offering bulk rate discounts on select fare products. Whether you're purchasing for employees, clients, or a large group, we make it easy and cost-effective to buy in bulk. Discounts are available for 1-Day and 31-Day Adult passes, with savings starting at quantities as low as 12.

 

 

Eligible Pass Types & Discount Rates

1-Day Pass, $6 regular

  • 100+ passes: 20%

 

31-Day Pass, $65 standard

  • 12-50 passes: 10%
  • 51-100 passes: 15%
  • 101+ passes: 20%

 

All other fare types may be purchased in bulk quantities, too! Please note: Customer Service Booths only sell quantities up to 50 passes at any time.

 

*Discounts apply only to full-fare, adult passes. Other fare types do not currently qualify.*

 

 

How to Place a Bulk Order

  1. Email your request to: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Include the following:

    • Your name, address, phone, email, and business/organization
    • Pass type(s) and quantity
    • Desired pickup date (Please allow at least 5 business days for processing. Smaller orders may be processed quicker.)
    • Preferred payment method (cash, check, or credit card)


  2. A METRO team member will respond with:
     
    • Confirmation of your order
    • Date of pickup
    • An invoice for any PO requirements you may have

 

Pickup & Payment Details

 

Pickup location:

 

METRO Customer Experience Center, 603 Front Street, Santa Cruz, CA

*pickup from Watsonville Transit Center is available, if arranged at time of order.

 

 

Payment: Due at time of pickup (check, card, or cash)

Please do not pay from the digital invoice.

 

 

Hours: Monday-Friday, 8:00 AM – 5:00 PM

 

 

Certain bulk orders may be eligible for shipping, for an added fee. Please include this in your initial request for review, if desired.

 

 

Need fewer than 50 passes?

 

You may also purchase them in person at:

Santa Cruz METRO Customer Service (Santa Cruz & Watsonville booths)

 

Discounts on 31-Day passes (starting at 12 passes) apply in person, too!

 


Need an Invoice or Purchase Order?

 

We're happy to accommodate bulk requests requiring invoices or requisitions-even for quantities under 50. Just email us with the necessary details, and we'll prepare everything for you.

 

 

Important Terms

 

All sales are final.

 

Fares and passes/tickets are non-transferable, non-refundable, and non-exchangeable.

 

Santa Cruz METRO is not responsible for lost, stolen, or misused passes.

 

For full policy details, visit our Terms & Conditions: https://scmtd.com/en/fares/buy-passes-online

 

 

 

Have questions? Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. - we're happy to help!

 

 

 

 

Click here to view and print our bus pass mail-order form.

Click here to view and print our ParaCruz Diminishing Value and Coupon mail-order form.

 

Fill out the form and include payment by check.  Complete instructions are on the form.

Check Cashing Policy

Credit Cards Accepted

  • Visa, Mastercard, and Discover are accepted for the purchase of bus passes only
  • Please have legal photo ID available when using this method of payment

METRO Ticket Vending Machines (TVMs) HAVE BEEN RETIRED ON December 20, 2023

 

After 1/4/24 tickets & passes can be purchased with a Credit Card online at scmetro.org or by downloading our METRO Splash Pass app available on Google Play and the Apple App Store.

Tickets can also be purchased at our two Transit Centers, in Santa Cruz or Watsonville, or when boarding. Please note only cash is accepted and exact change is required when purchasing at time of boarding.

 

Determine the balance or expiration date on your CRUZ Card

  • You may also ask the Operator upon boarding, or ask a Customer Service Representative at the Information Booth

 

Reloadable Cards may ONLY be purchased from:

Buy Passes Online, by mail-order, or Pass Vendor,
or at the Customer Service Information Booth

Click here for details on all METRO Passes and Cash Cards

 Local Service in Santa Cruz CountyAmtrak/Highway 17 Express
Cash/
1-Ride		Day
Pass		3-Day
Pass		7-Day
Pass		31-Day
Pass		15-Ride
Pass		Cash/
1-Ride		Day
Pass		31-Day
Pass		15-Ride Pass
Adult (age 18 and over) $2 $6 $15 $32 $65 $27 $7 $14 $145 $94.50
Discount Fare (Must present Discount Photo ID) $1 $3 $7.50 $16 $32 $13.50 $3.50 $14 $145 $94.50
Youth (Grades K- 12) Youth Cruz Free pilot program allows K-12 Students to ride METRO for free.*
Show your student ID to board (suggested for 9-12th grade).
*Youth Cruz Free does not apply to Highway 17 Express service. Children up to 46" may ride free with a fare paying adult. Children over 46" will be charged Adult fare.
Cash Fares: Please have exact change ready when boarding the bus.
Dollars and larger bills are accepted, but Operators do not make change.
For mobile payments use METRO's Splash Pass app, details at scmetro.org/apps

Pass and Transfer Details

  • NOTICE: Clipper Cards are NOT honored.
  • Santa Cruz METRO Local Day Passes (Day, 3-Day, 7-Day, 31-Day)
    • Allow unlimited rides on Local Santa Cruz County routes (excluding Amtrak/Highway 17 Express )
  • Amtrak/Highway 17 Express Service
    • Day Passes (Day, 31-Day)
      • Allow unlimited rides on ALL Santa Cruz METRO routes and Local VTA Services
    • Highway 17 Express 1-Ride and 15-Ride Pass NOT honored on any VTA Service.
    • Amtrak through-tickets to or from Santa Cruz are honored
    • VTA Light Rail Transfers are issued by request ONLY with Highway 17 Express Cruz Pass
    • UCSC student ID cards and other types of UCSC bus passes are NOT honored on Amtrak/Highway 17 Express Service
    • Cabrillo College student ID cards are NOT honored on Amtrak/Highway 17 Express Service
  • Please refer to our Transfer Policy for complete details on transfers to and from VTA and MST service
  1. Discount Photo ID
  2. Customer Service
  3. Transfer Policy
  4. Pass Vendor Locations