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Bulk Orders
To place a bulk order complete the following steps:
- Email your order request to This email address is being protected from spambots. You need JavaScript enabled to view it.
1-Day (Adult) and 31-Day (Adult) passes qualify for discounts when purchased at specific quantities as displayed below:
1-Day Pass (Adult) Quantity Discount Rate (minimum 100)
- 100 or more: 20%
31-Day Pass (Adult) Quantity Discount Rate (minimum 12)
- 12-50: 10%
- 51-100: 15%
- 101 or more: 20%
Click here to view and print our bus pass mail-order form.
Click here to view and print our ParaCruz Diminishing Value and Coupon mail-order form.
Fill out the form and include payment by check. Complete instructions are on the form.
Check Cashing Policy
- You may write a check at the Customer Service Information Booth for the purchase of bus passes only
- Your check must be local to the Santa Cruz METRO service area, including counties that are contiguous to Santa Cruz County
- You must also present a valid California Driver’s license or legal photo ID when writing a check
- There is a $15.00 service charge on all returned checks
- Click here for details of METRO's Check Cashing Policy
Credit Cards Accepted
- Visa, Mastercard, and Discover are accepted for the purchase of bus passes only
- Please have legal photo ID available when using this method of payment
METRO Ticket Vending Machines (TVMs) HAVE BEEN RETIRED ON December 20, 2023
After 1/4/24 tickets & passes can be purchased with a Credit Card online at scmetro.org or by downloading our METRO Splash Pass app available on Google Play and the Apple App Store.
Tickets can also be purchased at our two Transit Centers, in Santa Cruz or Watsonville, or when boarding. Please note only cash is accepted and exact change is required when purchasing at time of boarding.
Determine the balance or expiration date on your CRUZ Card
- You may also ask the Operator upon boarding, or ask a Customer Service Representative at the Information Booth
Reloadable Cards may ONLY be purchased from:
- The Customer Service Information Booth during business hours
- This website (mail-order): Buy Passes Online
- By Mail-Order (checks only)
Buy Passes Online, by mail-order, or Pass Vendor,
or at the Customer Service Information Booth
Click here for details on all METRO Passes and Cash Cards
| Local Service in Santa Cruz County | Amtrak/Highway 17 Express | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Cash/ 1-Ride | Day Pass | 3-Day Pass | 7-Day Pass | 31-Day Pass | 15-Ride Pass | Cash/ 1-Ride | Day Pass | 31-Day Pass | 15-Ride Pass | |
| Adult (age 18 and over) | $2 | $6 | $15 | $32 | $65 | $27 | $7 | $14 | $145 | $94.50 |
| Discount Fare (Must present Discount Photo ID) | $1 | $3 | $7.50 | $16 | $32 | $13.50 | $3.50 | $14 | $145 | $94.50 |
| Youth (Grades K- 12) | Youth Cruz Free pilot program allows K-12 Students to ride METRO for free.* Show your student ID to board (suggested for 9-12th grade). *Youth Cruz Free does not apply to Highway 17 Express service. Children up to 46" may ride free with a fare paying adult. Children over 46" will be charged Adult fare. |
|||||||||
| Cash Fares: Please have exact change ready when boarding the bus. Dollars and larger bills are accepted, but Operators do not make change. For mobile payments use METRO's Splash Pass app, details at scmetro.org/apps | ||||||||||
Pass and Transfer Details
- NOTICE: Clipper Cards are NOT honored.
- Santa Cruz METRO Local Day Passes (Day, 3-Day, 7-Day, 31-Day)
- Allow unlimited rides on Local Santa Cruz County routes (excluding Amtrak/Highway 17 Express )
- Amtrak/Highway 17 Express Service
- Day Passes (Day, 31-Day)
- Allow unlimited rides on ALL Santa Cruz METRO routes and Local VTA Services
- Highway 17 Express 1-Ride and 15-Ride Pass NOT honored on any VTA Service.
- Amtrak through-tickets to or from Santa Cruz are honored
- VTA Light Rail Transfers are issued by request ONLY with Highway 17 Express Cruz Pass
- UCSC student ID cards and other types of UCSC bus passes are NOT honored on Amtrak/Highway 17 Express Service
- Cabrillo College student ID cards are NOT honored on Amtrak/Highway 17 Express Service
- Day Passes (Day, 31-Day)
- Please refer to our Transfer Policy for complete details on transfers to and from VTA and MST service
