Detailed information on the application process, be sure to start on our Employment page.

Employment Application Portal

See All Current Job Openings and Join our team here!

Application Processing

METRO Employees with bus

Santa Cruz METRO accepts completed METRO applications only for positions that are currently open.

  • A separate application MUST be completed FOR EACH POSITION FOR WHICH YOU ARE APPLYING.
  • You may attach a resume to your application, but the application must be completed in full (do not say "see resume" on your application form).  An incomplete application form may be rejected.
  • Some positions require a SUPPLEMENTAL QUESTIONNAIRE.  Please check the job announcement closely to see if one is required for the position for which you are applying.
  • The job announcement states the final filing date for each position, unless "Continuous" or "Open Until Filled" is announced.  To be considered, your completed application form and other requested forms and documents must be received in the Human Resources office by 4:00 p.m. on the final filing date, unless stated otherwise on the job announcement.
  • It is the policy of Santa Cruz METRO to maintain a fair and equitable system in its hiring procedures.  Qualified candidates may be invited to written, practical, oral and/or other tests as deemed appropriate by the Human Resources Manager.  See the APPLICATION PROCEDURE on the job announcement.
  • As soon as possible after the final filing date, you will be notified by mail regarding the status of your application.
  • All forms turned in to the Human Resources Department become the property of Santa Cruz METRO.  Copies are not available.
  • Meeting the minimum requirements does not guarantee that a candidate will be invited for an examination or interview as the Human Resources Department reserves the right to limit the number of candidates to the most qualified for the position as determined by the Santa Cruz METRO staff.


Driving Record

If the job recruitment flyer states that a motor vehicle record is required, please note the following:

  • A current motor vehicle license is required.
  • Current Santa Cruz METRO employees currently on the pull-notice program need not submit a DMV driving record.
  • Applicants who have resided in California less than 10 years must obtain their driving records equivalent to the CA K-4 from previous states of residence.
  • The K-4 motor vehicle record submitted to the Human Resources Department must be the original from the Department of Motor Vehicles.  The record can be obtained from any DMV office.
  • The motor vehicle record must be dated during the recruitment period of the position to which you are applying and must be submitted with the completed application.
  • Applications received without the original K-4 driving record will not be considered.

Safe driving criteria are used to determine if an applicant will be considered for further processing. The violations that may disqualify an applicant include, but are not limited to the following:

Convictions within the last ten (10) years involving:

    • Driving under the influence of any substance, including drugs and alcohol
    • Hit & run or reckless driving

Convictions within the last five (5) years involving:

    • More than one vehicle accident in which the applicant was found most at fault
    • More than one moving violation (including driving while license suspended or revoked)
    • More than one license suspension

If you move or change phone numbers, be sure to update your application form as soon as possible by notifying the Human Resources Department at (831) 423-5582; TDD 711; or email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Some recruitments may include one or more exams.  You must pass each exam before qualifying to take the next exam.  Your final score from the exam or exams determines your rank on the eligible list. 

    • Screening:  Applications and supplemental questions are competitively screened based on the employment standards of the job.
    • Oral Exam:  Each candidate is scheduled to be interviewed at a specific time on one day.  A 3-4 member panel of job experts in the field serves as oral exam raters to interview and rate each candidate. The same set of established job-related questions are asked of each candidate.
    • Performance/Practical Exam:  This exam allows candidates to demonstrate skills or abilities that are required to perform the job.  This type of exam may use role-playing, use of tools and equipment, and typing tests.


Selection Interview

When a job vacancy occurs, the hiring department will fill the vacancy by reviewing the applications and interviewing candidates in rank order of the eligible list.  Departments conduct the selection interviews and make the final hiring decision.  You will be informed of the results of the interview through the mail or by phone.

Eligible List

The names of applicants who have passed all stages of the testing process are placed on an eligible list for the position in rank order as determined by the final exam score.  The eligible list is good for six months and may be extended to one year.  When a vacancy occurs, a list of names in rank order is sent to the hiring department for selection interviews.


Once a candidate has been selected a job offer is made contingent upon passing a medical exam and a series of other pre-employment exams which may include fingerprinting, work performance, physical exam, proof of employment eligibility, drug testing and verification of prior D.O.T. drug and alcohol testing.

Santa Cruz METRO Uses E-Verify

After a job candidate is chosen, Santa Cruz METRO uses E-Verify to verify the eligibility status to work in the United States. Santa Cruz METRO adheres to all responsibilities associated with E-Verify.