Coronavirus Advisory
(Updated 11/20/2020):

Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
Customer Service Call Kiosk available at Pacific Station & WTC 7 days a week, 8am–5pm
Pacific Station Customer Service outside window is currently closed, check back for updates & reopening date
WTC Customer Service outside window is currently closed, check back for updates & reopening date
Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public

Bus Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
Please adhere to all posted protocol while on the bus
Maximum of 10 – 15 passengers per size of METRO bus:

Per the Santa Clara County Public Health Order, Hwy 17 bus capacity is limited to 8 passengers plus 2 ADA seats

For more details on METRO's Safety Policy visit METRO's Commitment to Safety page

Paratransit Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 7 days a week, 8am-5pm
Maximum of 4-5 passengers per METRO ParaCruz Vehicle

Board Meeting Schedule

The Santa Cruz METRO Board of Directors holds one regular meeting per month
Meetings are scheduled on the 4th Friday of the month, unless otherwise indicated
Action on items can be taken at any meeting

2020 Meeting Calendar

Date	Time	Location
January 24	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
February 28	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
March 27	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz Moved from Scotts Valley, Approved at November 15, 2019 METRO Board Meeting Resolution # 19-11-05
April 24	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
May 15	9:00am	Santa Cruz City Council Chambers, 809 Center St., Santa Cruz
June 26	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
July	(No meetings)
August 28	9:00am	Watsonville City Council Chambers, 275 Main St., Watsonville
September 25	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
October 23	9:00am	Capitola City Council Chambers, 420 Capitola Ave., Capitola
November 20	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
December 18	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz

2021 Meeting Calendar

This schedule was approved at the October 23, 2020 METRO Board Meeting Resolution #20-10-04

Due to ongoing COVID-19 concerns, any or all meetings may be teleconference meetings

Date	Time	Location
January 22	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
February 26	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
March 26	9:00am	Scotts Valley City Council Champers, One Civic Center Drive, Scotts Valley
April 23	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
May 21	9:00am	Santa Cruz City Council Chambers, 809 Center St., Santa Cruz
June 25	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
July	(No meetings)
August 27	9:00am	Watsonville City Council Chambers, 275 Main St., Watsonville
September 24	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
October 22	9:00am	Capitola City Council Chambers, 420 Capitola Ave., Capitola
November 19	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz
December 17	9:00am	METRO Admin Offices, 110 Vernon Street, Santa Cruz