Santa Cruz METRO - Documents & Resources

Coronavirus Advisory
(Updated 5/28/2020):

Independence Day - July 4th: No Service
Mandatory Face Covering: No Mask, No Ride.
Watsonville & Santa Cruz Transit Center interior lobbies are closed to the public until further notice.
Customer Service Call Center (831) 425-8600 is open Monday – Sunday 8am-5pm (Closed on Memorial Day).

Bus Service:

Free Rides to Essential Services Only: To and from grocery stores, doctors, home, etc.
Maximum of 5-8 riders per METRO Bus:

Board and exit through rear doors when possible.
If a bus passes you by, the driver will either flash a sign saying “Sorry Bus Full” or signal you by hand that they are at capacity

Paratransit Service:

To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 Monday – Sunday 8am-5pm (Closed on Memorial Day).
Maximum of 4-5 passengers per METRO Para Cruz Vehicle

A collection of important agency-related documents and resources:

Santa Cruz METRO agency organizational chart (posted 01/01/2020)
Structural Deficit Workshop (SDW) materials
SCCRTC Agenda Excerpt Re: Pedestrian Safety Work Group’s Pedestrian/Motorist Brochure (posted 10/2/2014)