Coronavirus Advisory
(Updated 9/1/2020):

Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
Pacific Station Customer Service outside window now open Monday-Friday 8am-12pm (Noon)
Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public

Bus Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
Please adhere to all posted protocol while on the bus
Maximum of 10 – 15 passengers per size of METRO bus:

Per the Santa Clara County Public Health Order, Hwy 17 bus capacity is limited to 8 passengers plus 2 ADA seats
If a bus passes you by, the driver will either flash a sign saying “Sorry Bus Full” or signal you by hand that they are at capacity. The operator will then contact dispatch to send another bus.

Paratransit Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 7 days a week, 8am-5pm
Maximum of 4-5 passengers per METRO ParaCruz Vehicle

Interested in Joining the METRO Advisory Committee?

Santa Cruz METRO is currently accepting applications for three vacancies on the METRO Advisory Committee (MAC).

If you or someone you know is interested, please apply by submitting your application found at this link.
Applications must be received by close of business on September 30, 2020 to be considered.
For more information about the Committee, please scroll down.

Next MAC Meeting

The August 19, 2020 METRO Advisory Committee (MAC) Meeting will be conducted as a teleconference. (See Agenda for instructions.)

MAC provides advisement to Santa Cruz METRO’s Board of Directors. Details below on how you can apply to become a MAC member.

Date	Minutes	Agenda
August 19, 2020	Pending	Agenda
June 17, 2020	Minutes	Agenda
April 15, 2020	--	CANCELLED
February 19, 2020	Minutes	Agenda
November 20, 2019	Minutes	Agenda
August 21, 2019	Minutes	Agenda
April 17, 2019	Minutes	Agenda
February 20, 2019	Minutes	Agenda
October 17, 2018	Minutes	Agenda

Sign up to receive email and text message notifications of the MAC Agenda posting, and more!

MAC Meeting Schedule

MAC Membership Roster

MAC Bylaws

MAC Bylaws (Spanish)

About MAC:

MAC's purpose is to advise Santa Cruz METRO’s Board of Directors on matters of policy and operations referred to MAC by the Board or the CEO/General Manager
MAC may also address issues regarding the quality and quantity of transportation services provided by Santa Cruz METRO
MAC may be made up of anyone from Santa Cruz County who applies and is appointed by the Santa Cruz METRO Board of Directors

Application Process:

If you wish to apply for appointment, please complete this application form.

For Further Information:

Call the Santa Cruz METRO Administrative Coordinator at (831) 426-6080, or
Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Membership Term:

The membership term is four (4) years
Terms commence upon appointment by the Board of Directors

Meeting Times and Location:

MAC meets quarterly on the third Wednesday of the specified month at 6:00 PM
METRO Admin Office, 110 Vernon Street, Santa Cruz, 95060