Coronavirus Advisory
(Updated 11/20/2020):

Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
Customer Service Call Kiosk available at Pacific Station & WTC 7 days a week, 8am–5pm
Pacific Station Customer Service outside window is currently closed, check back for updates & reopening date
WTC Customer Service outside window is currently closed, check back for updates & reopening date
Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public

Bus Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
Please adhere to all posted protocol while on the bus
Maximum of 10 – 15 passengers per size of METRO bus:

Per the Santa Clara County Public Health Order, Hwy 17 bus capacity is limited to 8 passengers plus 2 ADA seats

For more details on METRO's Safety Policy visit METRO's Commitment to Safety page

Paratransit Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 7 days a week, 8am-5pm
Maximum of 4-5 passengers per METRO ParaCruz Vehicle

Schedule - Winter Service (Starts 12/10/2020) Back to Fall
55 - Rio Del Mar

Route:

Winter Route 55 Alerts

Quarterly Service Updates

Route 55 – Rio Del Mar

Weekdays: Will operate three trips, at 8:30am, 12:30pm, and 4:30pm. Service to Clubhouse Drive and Via Pacifica is suspended.

All Alerts and News Bulletins